Shipping policy

Australia

Standard registered post: A$10, or free on orders of A$400 and over.
Express post: A$15.

Every piece travels via registered post with signature required, because it deserves to arrive safely. You will receive a tracking number as soon as your order is dispatched.

International

We ship to selected countries for a flat A$20 with DHL Express. Delivery times vary by destination, and you can track your shipment directly through DHL. Any import duties or taxes are the responsibility of the recipient.

Dispatch times

Pieces marked Ready to Ship are dispatched from our studio stock. Made-to-order and bespoke pieces are made for you: please allow a 3-week lead time before dispatch.

Christmas

Order Ready to Ship pieces by 18 December for delivery before Christmas within Australia.

Questions about your delivery? Email ciao@altrajewellery.com.